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</style></head><body><main><header><p class="label">Fictional two-source synthesis / September 7, 2026 / Owner Ash</p><h1>Two moments of confusion. Two questions to test.</h1><p class="intro">What should Birch Reports investigate next? The supplied evidence points to different tasks—not one proven universal problem.</p></header><section class="lead"><h2>Proposed direction, not an approved redesign</h2><p>Investigate terminology with newcomers and report retrieval with existing users separately. No staffing or research date is approved.</p></section><section><h2>Keep each finding beside its context</h2><div class="grid"><article class="card"><p class="label">Source A / September 2</p><h3>Interpreting a first report</h3><p>Three of five first-time volunteers asked what a report label meant while using a synthetic sample.</p><p class="note">Small convenience group; not representative. No timing, completion-rate or satisfaction measure supplied.</p></article><article class="card"><p class="label">Source B / September 1–5</p><h3>Finding saved work</h3><p>Five of eight selected support notes from existing users mention finding a saved report.</p><p class="note">Selected notes, not random sampling or unique-user counts. Different task from Source A.</p></article></div></section><section class="warning"><h2>Do not combine these into a rate.</h2><p>Methods, audiences and tasks differ. Participant or event overlap is unknown. Adding the counts would not establish how common either problem is across the customer population.</p></section><section><h2>What this synthesis leaves open</h2><p>Whether clearer terminology or changed retrieval would help needs further investigation. The product team must decide the next research step in its existing planning process.</p><p class="note">Sources A and B are the entire supplied set. This is not a systematic review. No participant identities or private source links are included.</p></section><footer>Fictional worked example by share/artifacts. Names, dates, figures and records are invented for demonstration. Static snapshot; no live data or automatic updates.</footer></main></body></html>